Our goal is to ensure our tenants have the smoothest possible transition when moving out of one of our properties. Please follow the instructions below as we expect this will answer many of your questions regarding your move. If you have any additional questions, please contact us.
Notice to Vacate:
Your rental agreement requires a written notice to vacate. Notice to terminate your lease agreement at the end of the original term shall be given on or before your last rental due date. For example, if your lease agreement expires March 31st, you must give your notice on or before the final rental due date of March 1st.
Your notice to vacate MUST be in writing and mailed, emailed, faxed, or delivered to our office. Please follow up with our office to ensure your Notice to Vacate has been received and ask for a written email confirmation if you haven’t received one.
A move-out property inspection will be completed upon expiration of the lease term and you have removed all items and cleaned the property as required. Once you have moved out and cleaned the property, keys, gate cards, pool keys, garage openers and mail box keys must be returned either to our office before the move-out inspection or at the property during the move-out inspection. Please call our office if you would like to be present during the move-out inspection.
You should be prepared provide a new forwarding address for security deposit return. The security deposit less any amounts owed for cleaning or repairs will be sent to your new address along with a deposit reconciliation. Failure to provide a forwarding address will result in your deposit being mailed to your last known place of residence.
Vacating Before Lease Expiration:
If you vacate the rental property prior to the lease expiration, you will remain responsible for the property until the lease expiration date according to the terms of your lease. Utility services should remain on during the lease term and until a move-out inspection takes place.
We expect to begin marketing your current home approximately 30 days prior to the expiration of your lease. We will make every effort to work with your schedule for showing days and times to minimize the impact on you. Please make every effort to ensure your home is as neat and clean as possible for showing appointments.
Utilities must be on during final move-out inspections. Contact utility companies to arrange final readings after the scheduled the move-out inspection.
Security Deposit Return:
We will return your security deposit to you provided there are no delinquencies in rent or outstanding charges or fines and the property is returned in a clean and undamaged condition, less normal wear and tear.
Security deposits, less any deductions, will be returned within fourteen days, excluding Saturdays, Sundays or other legal holidays, after termination of the tenancy and delivery of possession (ARS § 33-1321).
General Cleaning Requirements:
Below are our basic cleaning instructions as you prepare to release your home back to us. We have also included a printable cleaning checklist for your convenience. Security and cleaning deposits will be returned if you ensure the property is clean when you leave.